March 20, 2023
South Africa

Who is Zimkhitha Xhalabile? Pregnant Shoprite cashier Assaulted by Customer; Bio, Wiki, Age, Husband

Zimkhitha Xhalabile Bio, Wiki

Zimkhitha Xhalabile is a heavily pregnant Shoprite cashier who was assaulted by a male customer in Shoprite Strand back on September 9th, 2019. Shoprite has since banned the customer from its stores.

Zimkhitha Xhalabile Assaulted by Customer

Zimkhitha Xhalabile hails from New Village in Nomzamo, Strand,  a small township in the Helderberg basin just outside Strand in the Western Cape of South Africa.  She is eight months pregnant and had just closed her till in the Shoprite at Broadway Mall, Lwandle, on September 9th, when a customer demanded that he be assisted, GroundUp reported.

“The closed sign was there. He removed it and said I had not left, I must assist him,” said Xhalabile. At first, she says, she argued with the customer, telling him to use another till, but when he became aggressive she decided to assist him.

“While I scanned his items we kept on exchanging words, with him issuing insults, saying for me to get paid he has to buy and I must respect him as a customer.”

Zimkhitha Xhalabile Video of the Assault

In video footage of the scene that have gone viral as from Thursday, Oct. 2nd,  the male customer can be seen arguing with Xhalabile and making hand gestures before punching her. A security guard was watching the whole argument and stepped forward to hold Xhalabile after she was assaulted. A manager then arrived to remove the customer.


Zimkhitha Xhalabile Husband (Wiseman Manjangaza) took her to Hospital

Xhalabile’s husband who goes by the name Wiseman Manjangaza. Xhalabile said, “I had to call my husband for him to take me to the hospital, then later to the police station to open a case. Shoprite… did not apprehend the man who assaulted me. He was escorted out by the security.”

Her husband said he had arrived to find his wife crying and red-faced. “She was bruised, and I asked why she had not been taken to the hospital.”

Xhalabile says she was given four days off and told to come back to work if she wanted to get over her experience.

“I got counselling once and I was told to go face my demons if I want to move past the whole situation. I was denied leave since I will be going on maternity leave soon.”

Xhalabile says she is afraid of bumping into the man who assaulted her, fearing he might attack her again.

Shoprite Statement

The Shoprite media team has since come out strongly disapproving the customer’s conduct visible in the video and had banned him from its premises.

In a press release, the media team said: “It is unfortunate that an unhappy customer decided to physically attack one of our employees who had already closed her till but continued to assist the customer when he insisted on concluding his transaction at the till point. Security and management on duty, along with customers who witnessed the incident, immediately intervened and aided the staff member, whose husband transported her to the hospital for a thorough examination when the ambulance service called could not immediately assist.”

Shoprite said Xhalabile had been asked to return to work after a recommendation from the counsellor.

“She was off duty for just over a week after the incident and, to assist her in dealing with the trauma, during this time also received counselling arranged by the company and was rescheduled to work again based on the counsellor’s recommendation for her to resume duties.”

Zimkhitha Xhalabile filed an Assault Case with the police

Xhalabile went to the police station to open a case for assault after she was released from the hospital. Police spokesperson Captain FC van Wyk confirmed that a case of assault had been opened by Xhalabile.

“The incident took place at a shop in a shopping mall in Lwandle where the complainant was physically assaulted by a customer after an argument. The suspect has not yet been arrested, however, the investigation is continuing.”